Posts Tagged ‘customer satisfaction’

Effectiveness of training programs in achieving customers and their satisfactions in Malaysian Airlines

Executive Summary Training is the significant part of the modern organization and has become the vital part of the working process within the organizations. With the changes in the technology and their advancement, the organization of the training programs has become vital part for every enterprise in the airline industry, in order to remain competitive […]

Critical analysis of customer satisfaction and loyalty (Tesco, UK)

Abstract In recent globalized and competitive business environment, the issue and concern of customer satisfaction and customer loyalty is becoming important for the purpose of achieving organizational goals and objectives through providing quality products and services to the customers. Customer satisfaction is the expression of happiness or positive feelings about particular products and/or services after consuming […]